USAD Enhanced Business Telecommunications Services

USA Digital offers numerous value-added services that help meet our customers telecommunication needs:

Calling Card Service & Fulfillment

Our Business Calling Cards provide end-users with simple access to six types of phone calls:

Domestic (within the U.S.)
Canada Origination
Canada Termination
Domestic to International Long Distance
International Long Distance to U.S. and
Mexico
International to International

With our Calling Card, end-users can simply dial a toll free access number and enter an assigned authorization code to make calls. Callers may also use several special features such as speed dial, number re-origination and misdial correction.

Calling Card rates and any associated surcharges will vary, depending on origination of calls.

Real-time Automatic Number Identification (ANI) and Dialed Number Identification Service (DNIS) delivery

We support real-time ANI and DNIS delivery to allow for our customers to display unique caller ID information. This customizable service is critical for contact centers who must support the new FTC telesales regulations.

Enhanced Business Long Distance Toll Free Features

For our Domestic Long Distance customers, an impressive range of enhanced features are available for both routing and information reporting:

Day of the Week Routing
Holiday Routing
Time of Day Routing
Geographic Routing
Percentage Allocation Routing
Direct Termination Overflow
Dialed Number Identification
Real Time ANI

Call Compliance Solutions

Privacy compliance and productivity management are two critical business issues for many consumer direct marketing organizations today. we provide two award-winning solutions that can help address these important issues:

TeleBlock®: A patented, multi-award-winning system that screens and blocks outbound calls in real time against federal, state, third-party and in-house Do-Not-Call lists within the network infrastructure of a participating telephone carrier, via SS7 and IP technologies.

Gryphon Compliance Suite: The only turnkey, real-time, network-delivered solution for complying with federal and state Do-Not-Call laws, meeting all privacy compliance and productivity management requirements needed by a consumer direct marketing organization. The solution suite offers a full set of features, including:

Outbound Call Manager - Web-enabled management and control of every call agent's activity - in any location, in real time.
Call Productivity & Compliance Reporting - Web-enabled service
providing real-time, detailed reports on calling activity for each calling agent
in each office worldwide.

Enhanced Business Billing Services

As part of our standard service offering, we provide the most exact billing in the industry with customized monthly and daily reports featuring:

Daily usage reports
Multi-service location reports on the same bill
Detailed tax and service breakdown
International summary breakdown
And many other reports

USA Digital reports help you better manage your business allowing you to precisely understand your usage, consolidate locations and much more.